Where and when is PodCon?
Location: Washington State Convention Center, Seattle, WA.
Dates: December 9-10, 2017

When can we start checking in?
We will open the check-in desks on the afternoon of December 8.

Do I have to buy a ticket for each day?
Nope! One ticket will get you in for the whole weekend. Day passes are not available.

When is the last day to purchase tickets?
We will be selling tickets on site at the PodCon Information Desk in the Atrium Lobby on Level 4 of the Washington State Convention Center.

Why haven’t I gotten my Confirmation Emails yet?
It may take up to two days to receive your Ticket Confirmation emails and your Order Confirmation Emails. You will receive a Payment Receipt at time of purchase to the email listed for your order.

How old do you have to be to attend?
There are no age restrictions to attend PodCon. If you are under 18 and your parents are okay with you going, then so are we! If you are under the age of 13, we require that you have a ticketed adult with you. Children age 8 & under are free.

Do kids get in free?
Children 8 & under are free. If you are traveling a long distance and would like to rent baby equipment Crybaby Comforts is offering PodCon attendees a 15% discount on all rental equipment using the code: SHOW in the notes of your order.

Do you offer chaperone tickets?
We don’t offer any discounts for parents or chaperones. You are more than welcome to hang out in the WSCC lobby; we just can’t let you into the expo hall, sessions or variety shows unless you have registered for PodCon. If your child is under the age of 13, you are required to have a ticket as they cannot be at PodCon alone. (Note: this does not apply to those with a disability who require assistance from a caregiver per ADA regulations.)

Are there group/student rates?
Unfortunately, we are not able to offer discounts for students or other groups registering for the event. There is only one type of pass available for PodCon (unless you got a special perk during the crowdfunding campaign).

What are hotel/travel options there?
Once you’ve purchased your ticket for PodCon, you can book a discounted hotel room at the Sheraton Seattle, located across the street from the Washington State Convention Center. Please make sure to book before November 7, 2017 to get the group discount. Here’s all the Hotel & Travel info.

Do you need volunteers?
If you’re going to be 18 years or older by December 7, 2017, then yes! Please complete the volunteer application by October 20 if you’re interested in helping out at PodCon!

What is the difference between my Order Confirmation and my Ticket Confirmation?
Once your purchase goes through, you will receive two or more emails. One email will be your Order Confirmation, and the other emails will be your Ticket Confirmations.

In your Order Confirmation, you will see an alphanumeric that begins with RD followed by a combination of lowercase letters and numbers. This RD code signifies your entire order, including merchandise. If you purchased more than one ticket, they will all live under that RD code.

Additionally, you will receive Ticket Confirmation emails for each individual ticket you purchase. Your ticket number will start with a TK and be followed by a series of lowercase letters and numbers. This ticket confirmation email will go directly to the email you associated with each ticket, which in some cases is different than the email you entered for your order.

If you bought your ticket during the IndieGoGo campaign, don’t fret! We have emailed you the info you need to know. Please look for an email that has “Your PodCon General Admission Tickets!” in the subject line. If you still have questions, email [email protected].

How do I check in when I get there?
Please bring a printout of each Ticket Confirmation to registration along with a photo ID, and you’ll be able to check in quickly and easily! Your Ticket Confirmation Number starts with TK, so as long as you see that in the email you bring you should be good to go!

The PodCon Registration Desks are located in the Atrium Lobby on Level 4 of the Washington State Convention Center.

How do I cancel a ticket?
If you need to cancel or modify your registration, you will be able to do so any time before November 26 at 11:59 pm PT. You will receive a full refund with the exception of a $10 processing fee per ticket.

At the bottom of your Order Confirmation email, you will see a link to view/modify your order. Once you click that link you will be able to cancel your entire order including tickets and merchandise. From that page, you can also cancel individual tickets. Individual tickets may also be canceled via the link at the bottom of your Ticket Confirmation Email.

If your credit card or bank information has changed since you purchased your ticket, please contact your credit card company or bank prior to processing your refund. They should be able to make sure those funds get returned to you properly.

Please note: After June 12, 2017, we will be unable to refund tickets purchased through the IndieGoGo campaign.

How do I cancel merchandise?
If you need to cancel or modify merchandise, it must be done before October 27, 2017, at 11:59 pm PT. At that point, you will no longer be able to purchase or refund merchandise. Additionally, if you forget to pick up your merchandise we will not be able to refund or ship it to you, so make sure you remember to pick it up! (Unless you ordered Remote Attendance Plus, in which case we know you won’t be picking it up.)

Please note: After June 12, 2017, we will be unable to refund perks purchased through the IndieGoGo campaign.

Is [insert awesome Podcast name here] going to be at PodCon?
Maybe! Keep in mind that some of our Featured Guests have not been announced yet or that podcaster may be planning to attend PodCon on their own. Anyone and everyone is more than welcome to attend!

Do you have any updates on the Scholarship fund?
The Scholarship application form is closed at this time. We are still giving out scholarships to applicants. Once this process is complete, we will email anyone who did not receive a scholarship.

Do you have a code of conduct?
Yes, of course! Read it here.

What assistance is provided for attendees with disabilities?
The Washington State Convention Center is is ADA accessible and programming will be accessible via wheelchair. If you’d like to learn more about accessibility with the Washington State Convention Center, please email [email protected].

Do I have to have a podcast to attend?
Very no! We’ll have content for people who make podcasts, but the majority of stuff at PodCon is for fans of podcasts (which, of course, includes everyone who makes podcasts.) Many panel discussions will be interesting to all audiences, and all of our main-stage content will be.

What podcasts will have live shows at PodCon?
This list will be updated as we continue to grow our list of featured podcasters but: Lore, Bad with Money, Dear Hank and John, MBMBaM, Alice Isn’t Dead, Criminal, Sawbones, and Still Buffering.

No Night Vale Live Show?
Because of the complexity of a full-stage show of Night Vale, they’ll be doing a separately ticketed event in Seattle before or after PodCon. However, the full Night Vale cast will be at the event and participating in panels, workshops, and performances.

Can I cosplay at PodCon?
We know a bunch of you are SUPER stoked to get in the Zone, or just generally celebrate your love of your favorite characters with cosplay! We welcome this type of celebration, but want to ensure the safety and comfort of all attendees.

Weapons are not permitted at PodCon. If a prop or element of your costume may fall into a gray area here, we encourage you to have your cosplay prop checked and approved by bringing it to the Info Desk adjacent to PodCon registration. We will check it and mark it with a wristband that will be valid for the entire weekend. If a prop is not approved, it will need to be stored offsite. PodCon will not store any items. Please let us know if you have any questions!

Where are the All Gender bathrooms?
There are two All Gender bathrooms at PodCon! One is located on Chelan Level 2 and the other is located in the 4C area.

What if I lost my badge?
We do not replace lost badges so make sure you keep your badge around your neck all weekend and bring it with you for each day of the convention.

What if I can’t attend in person?
We’ve got a $30 “Remote Attendance” option just for you! We will not be able to stream PodCon live, but “Remote Attendance” customers will get access to all of the recorded PodCon programming a few weeks after the event. It will be delivered via a password-protected podcast link. Note: Because of an existing licensing agreement, the Lore live show cannot be distributed to remote attendees.

How can I sponsor PodCon?
For sponsorship inquiries: please email [email protected].
If you’re interested in exhibiting at PodCon: please check out our Exhibitor info.

How does priority seating work?
Priority seating is a perk that was sold on the IndieGoGo campaign. Before a panel or event begins, a priority seating area will be set aside. These seats are not assigned, and there is a chance that they will all fill. They will have a better than average view of the stage, and they will be fairly numerous. Ten minutes before the content is scheduled to begin, these sections will be opened to all attendees, so your seat is only saved if you show up before the piece of programming begins, not forever.

Will there be a chance for meet-ups and autographs?
Yes! The Creator Chat and Signing Lotteries are closed, however, some signings will be allocated on a first come first served basis on site.

This actually sounds really great, why haven’t I bought my ticket yet?
We have no idea. You can do that right here.

Is there any other way I can help?
Podcasts have always relied on the kindness of word-of-mouth marketing…and so is PodCon. Please, tell all of your podcast-loving friends that they should come! And join our mailing list!

I have a question that wasn’t answered here.
Please email [email protected] your question and we will get back to you.